I have a Farcry 7.2.9 site running in a Docker container and I’m using FTP to upload images and files to Limelight. I’m able to add images to the Content > Image Library. However, when I try to edit an image, I get a “Connection is not open” error (The line numbers above may be a little off as I’ve added some code to help me troubleshoot.):
Error Overview
Core Version: 7.2.9
Machine: c9831d5d7861
Instance: unknown
Message: Connection is not open - Connection is not open
Browser: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0
DateTime: {ts '2017-08-15 17:36:43'}
Host: alphadev.connectionsmedia.com
HTTPReferer: http://alphadev.connectionsmedia.com/webtop/edittabOverview.cfm?typename=dmImage&objectid=42967550-7D28-11E7-82000223E6FB26F6&ref=iframe
QueryString: objectid=42967550-7D28-11E7-82000223E6FB26F6&ref=iframe&typename=dmImage
RemoteAddress: 173.167.194.67
Bot: not a bot
Error Details
Exception Type: java.io.IOException
Tag Context:
/var/www/farcry/core/packages/cdn/ftp.cfc (line: 531)
/var/www/farcry/core/packages/lib/cdn.cfc (line: 357)
/var/www/farcry/projects/fandango/packages/formtools/image.cfc (line: 1154)
/var/www/farcry/projects/fandango/packages/formtools/image.cfc (line: 202)
/var/www/farcry/core/tags/formtools/object.cfm (line: 512)
/var/www/farcry/core/packages/types/types.cfc (line: 998)
/var/www/farcry/core/tags/navajo/edit.cfm (line: 145)
/var/www/farcry/core/webtop/edittabEdit.cfm (line: 59)
Any ideas on how to resolve? I’m able to edit an image that I just uploaded, but when I try to edit older images, I get the above error. Do I need add location settings for any cache or temp folders that point to Limelight in _serverSpecificVarsAfterInit.cfm?
Thanks,
- JR