[closed] Can't log in to webtop on new 7.2.9 Chelsea Boots install


#1

Hello, I have set up a new install of 7.2.9 Chelsea Boots, using MySQL and CF2016. Install goes fine, and I can browse the site no problem. Going to http://mysite.org/farcry/core/webtop/login.cfm does take me to the login screen for Chelsea Boots, but when I try to enter base admin credentials (farcry/farcry), the login screen keeps refreshing. I do not get an incorrect password note or other error, but it never logs me in either.

I have tried ?updateall=newsite both on the main site index page as well as the login page, and it does reload the app, but I still cannot log in at the webtop.

User account is in the database and everything looks good. Any clues? Thanks in advance!


#2

This is usually cookie related, you might have either already had some
session cookies set on this url before, or perhaps domain cookies are
enabled and its trying to pick up cookie values from the root domain.

Clearing cookies (or individually removing the cfid, cftoken or jsessionid
cookies) using your browsers developer console should resolve it :slight_smile:


#3

LOL yep that did the trick; thanks so much! You are right, the new install is a test set up on a subdomain. Thanks for the tip!